1.

(a) Principal cardmembers ("Eligible Cardmembers") of UOB Reserve Cards ("Cards") who spend and charge a minimum of S$60,000 ("Qualifying Amount") in card transactions ("Transactions") to their Cards from 1 January 2014 to 31 March 2014, both dates inclusive ("Qualifying Period"), will be eligible for three (3) complimentary one-way limousine airport transfer service ("Service") from an agreed destination in Singapore to Singapore Changi Airport. Card transactions refer to transactions charged in local and foreign currency, and exclude funds transfers, cash advances, fees, interests and other financial charges. For the avoidance of doubt, the benefit of all charges incurred by a supplementary Cardmember in respect of this Service shall accrue to the principal Cardmember. The Qualifying Amount will be determined based on posting dates of the Transactions as reflected on Cards statement from 1 January 2014 to 31 March 2014, both dates inclusive. UOB will not be liable for any late transaction postings affecting any Cardmember's eligibility to qualify for the complimentary Service.
(b) UOB will procure a third party service provider ("Service Provider") to arrange for the provision of the Service

2.

3.

Each Eligible Cardmember can invite up to two (2) guests to enjoy the Service on a complimentary basis provided that all such guests are travelling in the same limousine with the Eligible Cardmember and are on the same flight as the Eligible Cardmember.

4.

A total of up to two (2) check-in AND cabin-sized luggage bags (combined) are allowed, on a complimentary basis, in (1) one limousine. Additional luggage bags must be notified in advance where a separate luggage vehicle will be provided and charged at S$80 per trip.

5.

Only one (1) pick-up location is permitted per request. Subject to case-by-case review by the Service Provider, a surcharge of S$10 will apply for an extra pick-up location that is no more than five (5) kilometers away from the first pick-up location. For pick-up location that is more than five (5) kilometers away from the first pick-up location, the eligible cardmember will be charged a sum of S$55.00 (excluding GST).

6.

A surcharge of S$15.00 will apply for any pick-up arranged between 11.00pm. and 7.00 a.m.

7.

(a) A grace period of twenty (20) minutes waiting time will be given for each airport transfer arranged.
(b) Beyond the grace period of twenty (20) minutes waiting time, the Service will be regarded as a “No-show” wherein UOB is authorized to charge a sum of S$55.00 (excluding GST) for the Service to the Card account of the Eligible Cardmember.

8.

For pick-up from Jurong Island, the eligible cardmember must ensure that an entry permit is arranged.

9.

The Eligible Cardmember MUST book the Service through the UOB Concierge Travel (“UOB Concierge”) at 6302 5503 at least two (2) Singapore working days prior to the Eligible Cardmember's pick up date. Subject to the terms set out in Clause (1a), the Service Provider will send an email confirmation to the email address provided to the UOB Concierge within two (2) working days. On the day before the pick-up, UOB Concierge will confirm the pick-up details with the Eligible Cardmember.

10.

Bookings for the Service made less than two (2) working days before the pick-up date (“Late Bookings”) will not be entertained.

After receipt of UOB Concierge email confirmation, the Eligible Cardmember shall notify the UOB Concierge at 6302 5503 of any amendment or cancellation of any booking of the Service within 24 hours of pick-up time for that booking, failing which the following amendment and cancellation charges will apply:-
(a) S$55.00 (excluding GST) amendment or cancellation fee for amendments or cancellations made less than 24 hours before the pick up date for that booking;
(b) S$55.00 (excluding GST) in the event of “no show”.

All surcharges and fees will be borne by the Eligible Cardmember. UOB reserves the right to charge all surcharges, fees, amendment and/or cancellation fees to the Eligible Cardmember's Card.

For emergency cases, for example vehicle breakdown or driver no-show, the Eligible Cardmember may contact the Service Provider's 24-hour Emergency Services Hotline at +65 6346 6606 for assistance. UOB will not be liable for driver "No-show" or vehicle breakdown.

14.

The Service is provided solely by the Service Provider, under such terms and conditions as determined by the Service Provider, and therefore, the Bank will not be responsible for the quality, merchantability or the fitness for purpose or any other implied term or condition with respect to the Service. UOB also assumes no liability or responsibility for the acts or defaults of the Service Provider or defects in the goods and services offered hereunder. UOB is not an agent of the Service Provider. Any dispute about the quality or service standard must be resolved directly with the Service Provider. UOB and the Service Provider will not be responsible for any injury, loss or damage suffered as a result of the redemption or usage of Service or the goods and services provided by the Service Provider. UOB and the Service Provider will not be responsible for any late pick up or long travel time as a result of unforeseen conditions such as bad weather, road and traffic conditions, etc. that may cause the Eligible Cardmembers and/or their guests to arrive late or to miss their flight. Eligible Cardmembers are encouraged to book their airport limousine pick up at least three (3) hours before the flight departure time to ensure sufficient time to reach the Singapore Changi Airport.

UOB reserves the right, at its sole and absolute discretion and at any time and without giving any reason or prior notice, to vary, amend, add or delete any of the terms and conditions herein without assuming any liability to any person, and the Eligible Cardmembers shall be bound by these amendments. UOB's decision on all matters relating to the Service shall be final, conclusive and binding on the Eligible Cardmember. UOB shall not be obliged to give any reason or enter into any correspondence with the Eligible Cardmember or any persons on any matter concerning the Service. Full terms and conditions of the prevailing UOB Cardmembers Agreement will apply and the Eligible Cardmembers agree to be bound by such terms and conditions upon receipt or acceptance of or signing on or use of the Cards. Please visit uob.com.sg for full details.